Inclusive Services

In response to trends such as population aging, declining birth rates, and increasing medical insurance needs due to longer lifespans, KGI Life continues to anticipate market demands and promote a diverse range of products. These include single pay or regular pay traditional life insurance policies in multiple currencies, annuity products suitable for retirement planning, health insurance that enhances the quality of healthcare, and investment-linked policies that balance protection and investment needs. The Company also continues to strengthen the promotion of long-term protection products to meet the diverse needs of policyholders throughout different stages of life. KGI Life helps the public close risk gaps through comprehensive insurance planning and create a happy life with peace of mind.

In response to the government’s advocacy for integrating health and insurance, as well as the growing health awareness among the public, KGI Life has developed a dedicated mobile app that leverages big data analytics and the Internet of Things (IoT) to encourage policyholders to proactively manage their health. By developing a healthy lifestyle and exercise habits, policyholders can benefit from spillover insurance policies that encourage health management. In addition to insurance coverage, individuals who meet the specified conditions may be eligible for rewards, including premium discounts, face amount increases, or cash benefits. These efforts help customers save money and enjoy protection while supporting their physical well-being. Such products elevate insurance beyond the traditional role of claims payouts, enhancing preventive health outcomes, reducing the risk of illness for policyholders, and ultimately creating a mutually beneficial situation by lowering claim ratios for insurers and reducing the burden on public healthcare resources.

In an aging society, retirement planning has become a topic of importance for all generations. For the sandwich generation and the petite bourgeoisie, it is important to be prepared to enhance retirement protection. KGI Life offers three major insurance product categories: term life insurance, critical illness insurance, and small-sum whole life insurance, on the “Retirement Preparation Platform”. Through a simple application process, consumers can apply for policies online 24/7, with flexible options for premium payment terms and face amounts.

KGI Life continued our collaboration with the local governments of Kaohsiung City, Tainan City, Yunlin County, Yilan County, Hualien County, and Taitung County, as well as social welfare organizations. The Company recorded NT$22.17 million in microinsurance premium income, achieving 256% of the annual target and ranking first in the industry. More than 100,000 individuals benefited from the program. Guided by our core values of “love and care” and a commitment to shared prosperity with society, KGI Life has long promoted microinsurance, earning strong recognition from the FSC. In 2024, we received major honors in the FSC’s Microinsurance Competition: Second Place in the Insurance Company Category. Notably, KGI Life has received the Business Excellence Award for ten consecutive years and the Care for Persons with Disabilities Award for five consecutive years, demonstrating our dedication to inclusive finance and treating customers fairly.

Through our banking channel, KGI Life partnered with Barings Investment Consulting to launch the “Barings Green Trends Discretionary Investment Account”, an ESG-centered investment strategy. The account focuses on green trends and allocates assets according to four main themes: low-carbon economy, agricultural transformation, mobility revolution, and resource transition. Investment selection criteria include: funds or ETFs with an average or above-average MSCI ESG rating, funds classified under Article 8 or higher of the EU SFDR, and investment institutions with at least an 'A' rating under the UN PRI. We added the offering to our agency channel, expanding the account to include various types of investment-linked products. This provides customers with a diverse range of options meeting sustainability requirements.

Due to medical advancements in recent years, the life expectancy of Taiwanese people has increased. According to the Ministry of the Interior, this indicates that individuals spend an average of 7.8 years in poor health. This period, known as “average unhealthy life expectancy”, may involve disabilities, being bedridden, or chronic illnesses. Therefore, long-term care has become a pressing concern for every family.

KGI Life offer one-time and installment payouts to cover the two main expenses for long-term care to help policyholders cover the expenses.