Material Topic

Material topic analysis process
We carry out material topic analysis every year through the four steps: examine, identify, verify, and establish. We establish a corresponding management approach for material topics that are identified to ensure that related measures are implemented.
Step 1
Update of Sustainability Issues
We referenced results of material topic analysis in the past, international indicators and standards, characteristics of the insurance industry, and international trends in sustainable development, and periodically updates the list of sustainability-related issues to cover corporate governance, environmental, and social aspects.
Step 2
Material Topic Identification
We continued to distribute questionnaires in the form of electronic questionnaires in 2022, and expanded subjects that questionnaires were distributed to Company collected 278 effective questionnaires from internal and external stakeholders, in order to understand stakeholders' level of concern for each sustainability-related issue. Furthermore, 18 effective questionnaires were collected from senior managers of Company, in order to understand the degree of impact each sustainability-related issue has on the Company's operations.