Sustainable Supply Chain
Sustainable Supply Chain Management
KGI Life is committed to promoting supplier sustainability and has established the “Supplier Sustainable Management Guidelines” , requiring suppliers to comply with relevant laws and regulations concerning labor rights and interests, human rights, occupational health and safety, environmental protection, and ethical corporate management and code of ethics, with the aim of fostering balanced and sustainable economic, social, and environmental development.
Green Procurement
KGI Life supports the UN SDGs by leveraging our influence on the value chain to actively promote and support low-carbon sustainable products and suppliers through concrete actions. Priority is given to suppliers with strong ESG performance during supplier selection. KGI Life procures products with energy-saving and environmental labels (such as computers and monitors bearing the Energy Star label), Forest Stewardship Council (FSC) certified products, and green travel itineraries recognized by the Ministry of Environment. The Company was recognized for the third time for its excellence in promoting green procurement and green consumption by the Ministry of Environment, Executive Yuan. In 2024, the concept of circular economy was expanded to include the procurement of IT products, office supplies and equipment, home appliances, and daily necessities. The amount of green procurement reached NT$70.754 million, embodying the spirit of leasing instead of purchasing, and realizing the concept and culture of green Procurement.
Realize a Circular Economy
KGI Life operates its employee cafeteria based on four major concepts— "reducing waste", "cherishing food", "loving the environment", and "eating locally". We built the first employee cafeteria in the life insurance industry to be certified by the Ministry of Environment, Executive Yuan, serving as a benchmark and pioneer in the industry for green dining. In 2024, KGI Life launched a cafeteria waste reuse program in collaboration with “Monster Biotech”, utilizing the black soldier fly to convert leftovers and organic waste into fertilizer for growing vegetables and fruits and protein-rich animal feed—an UN-recognized practice. The initiative aims to create a circular economy model by replacing traditional food waste disposal methods such as pig feeding and incineration, effectively reducing carbon emissions and environmental pollution.
Buying Power
KGI Life has long supported social enterprises through various initiatives and, in 2024, once again received the top award in the “2024 Buying Power Social Innovation Product and Service Procurement Program” organized by the Small and Medium Enterprise and Startup Administration, Ministry of Economic Affairs. KGI Life has been recognized for eight consecutive years and has won the top award three times. KGI Life leverages its influence in the value chain by cooperating with 12 qualified social innovation organizations in 2024, an increase of two compared to 2023. The total procurement amount reached NT$71.718 million, reflecting a 108% growth and demonstrating the Company’s strong commitment to promoting shared social prosperity.
Performance Reviews for Service Providers
To effectively monitor the qualifications, service quality, timeliness, and level of cooperation of service providers, KGI Life conducts performance reviews for all service providers at least once annually. The results of these reviews are incorporated into the criteria for supplier selection and contract renewal. In 2024, two briefing sessions were held for all units outsourcing services, along with multiple outsourcing review and committee meetings. All relevant units completed their periodic reviews and compliance corrections.
Supplier Personal Data Protection
To ensure that personal data involved in procurement is collected, processed, and used in an ethical manner while respecting the rights and interests of data subjects, all suppliers entrusted with projects involving the collection, processing, or use of personal data are required to sign the “Supplier Personal Data Protection Ability Evaluation Form” to confirm their ability to safeguard personal data. In 2024, a total of 26 suppliers signed the form, covering 100% of suppliers.
Hazard Alerts for Construction Contractors
The “Contractor Safety, Health, and Environmental Management Regulations” were established to strengthen the management of occupational safety, health, and working environments by contractors, thereby enhancing the safety of all operations. To date, there have been no occupational disasters among contractors for construction projects.
Vendors are selected in a fair and open manner for construction projects, with priority given to those listed in the Company’s “Annual Qualified Contractor Database” to participate in project bidding. The Real Estate Department updates at least 10% of qualified companies each year to ensure construction quality and competitive prices. In 2024, a total of 70 qualified vendors were in the construction maintenance category, including 14 newly qualified suppliers.
Vendors are selected in a fair and open manner for construction projects, with priority given to those listed in the Company’s “Annual Qualified Contractor Database” to participate in project bidding. The Real Estate Department updates at least 10% of qualified companies each year to ensure construction quality and competitive prices. In 2024, a total of 70 qualified vendors were in the construction maintenance category, including 14 newly qualified suppliers.