Integrity and Governance

Ethical Corporate Management Policy

KGI Life attaches importance to ethical corporate management and the " Integrity and Ethics Management Best Practice Principles" serves as the highest guiding principles. We also established the "Procedures for Integrity and Ethics Management and Guidelines for Conduct" and "Regulations Governing Whistleblowing of Illegal Immoral or Unethical Conducts" to implement the Company's ethical corporate management policy.

All directors, senior managers, office staff, and sales agents signed the statement on ethical corporate management. All office staff and sales agents have completed ethical corporate management training courses. Furthermore, KGI Life established a complete whistleblowing system to address unethical conduct within the organization, and established numerous whistleblowing channels to protect the rights of whistleblowers. No unethical conduct was found after investigation of unethical reporting, and there were no violations of ethical corporate management and anti-corruption.

Whistleblower channel for illegal, immoral or unethical behavior to the Company:

  • The whistleblower should provide effective contact information, describing the facts and provide relevant evidence.
  • After the case is accepted, the Company shall keep the identity of the whistleblower confidential, and relevant information shall be carefully preserved, encrypted and protected, and access rights shall be restricted.
  • If the whistleblower is an employee of the Company, the Company shall provide appropriate protective measures and ensure that the employee will not suffer improper treatment as a result of the whistleblowering.

 

Paper copy mail box:
No. 135, Dunhua N. Rd., Songshan Dist., Taipei City
(Recipient: KGI Life Insurance Legal Compliance Department/Please mark as “confidential”)
Whistleblowing by email:
whistleblower.KGIL@kgi.com
Report hotline:
(02)8712-5192(Monday to Friday 08:30-17:30,except national holiday)
Report in person:
No. 135, Dunhua N. Rd., Songshan Dist., Taipei City