Integrity and Governance

KGI Life attaches importance to ethical corporate management and the "Ethical Corporate Management Best Practice Principles" serves as the highest guiding principles. We also established the "Code of Conduct for Ethical Corporate Management" and "Guidelines for Whistleblowing on Illegal, Immoral or Unethical Conduct" to implement the Company's ethical corporate management policy.

In 2023, all directors, senior managers, office staff, and sales agents signed the statement on ethical corporate management. All office staff and sales agents have completed ethical corporate management training courses. Furthermore, KGI Life established a complete whistleblowing system to address unethical conduct within the organization, and established numerous whistleblowing channels to protect the rights of whistleblowers. No unethical conduct was found after investigation of unethical reportings for 2023, and there were no violations of ethical corporate management and anti-corruption. Additionally, we distributed questionnaires to all office staff to understand the implementation status of ethical corporate management in 2023, and used survey results and recommendations from employees as the basis for review of ethical corporate management policy and implementation measures. 

Furthermore, KGI Life introduced the accountability system in 2022 and launched accountability mechanisms in 2023 to strengthen the responsibilities of supervisors, determine responsibilities for incidents, strengthen managerial competencies, and improve the overall corporate governance structure.