Integrity and Governance

Ethical Corporate Management Policy

Based on the philosophy of ethical corporate management and corporate governance, strengthens board structure and operations, increases information transparency, expands stakeholder participation, implements sustainable development and continues to make progress in terms of domestic and overseas benchmarks.

We attach importance to ethical corporate management and the Ethical Corporate Management Best Practice Principles serve as the Company's highest guiding principles. We also established the "Code of Conduct for Ethical Corporate Management" and "Guidelines for Whistleblowing on Illegal, Immoral or Unethical Conduct" to implement the ethical corporate management policy.
All directors, senior managers, office staff, and agents signed the statement on ethical corporate management. All office staff and agents completed training courses. Furthermore, we established a complete whistleblowing system, and established numerous whistleblowing channels to protect the rights and interests of whistleblowers. Additionally, we distributed questionnaires to all office staff, and used survey results and recommendations from employees as the basis for reviewing the ethical corporate management policy and implementation measures. To strengthen the accountability of supervisors, we implemented the accountability system to supervisors accountable for major deficiencies that occur according to the system.

 

Whistleblower channel for illegal, immoral or unethical behavior to the Company:

  • The whistleblower should provide effective contact information, describing the facts and provide relevant evidence.
  • After the case is accepted, the Company shall keep the identity of the whistleblower confidential, and relevant information shall be carefully preserved, encrypted and protected, and access rights shall be restricted.
  • If the whistleblower is an employee of the Company, the Company shall provide appropriate protective measures and ensure that the employee will not suffer improper treatment as a result of the whistleblowering.

 

Paper copy mail box:
No. 135, Dunhua N. Rd., Songshan Dist., Taipei City
(Recipient: KGI Life Insurance Legal Compliance Department/Please mark as “confidential”)
Whistleblowing by email:
whistleblower.KGIL@kgi.com
Report hotline:
(02)8712-5192(Monday to Friday 08:30-17:30,except national holiday)
Report in person:
No. 135, Dunhua N. Rd., Songshan Dist., Taipei City