Financial scams are rampant and KGIL has responded to “Next-generation anti-fraud strategy guidelines version 1.5” issued by the Executive Yuan. The Company has taken actions to identify, prevent, and intercept frauds to fight frauds with the policyholders.
KGIL adheres to the mission of safeguarding the asset of the policyholders and has long been an active player in fraud prevention. KGIL’s phone number is now certified by Gogolook. When receiving calls from the Company, policyholders can see business information displayed on anti-fraud app, Whoscall, ensuring them a safe service experience.
In addition, KGIL works with the Criminal Investigation Bureau on anti-fraud education for customer service representatives. The goal is to ensure the safety of the policyholders’ assets. The Company is the only insurer that received recognition from the National Police Agency under the Ministry of the Interior. KGIL continues to launch anti-fraud education campaigns, including online seminar, promotion on social media, and other physical activities to help raise anti-fraud awareness and disseminate correct knowledge. KGIL knows that raising anti-fraud awareness is the solution that can effectively crack down on these offenses.
