With the performance of “Treating Customers Fairly practices in diversity and inclusion”, China Life won the "ESG Corporate Awards - Best Initiative in Diversity and Inclusion" presented by a leading international financial media, The Asset. China Life is not only the sole life insurer in Taiwan’s financial sector to win this award, but also the only life insurer in Asia to receive such recognition.
The Asset’s ESG awards have long been the benchmark stardard for sustainable development in Asia. In “treating customers as we would ourselves” and upholding a “love and care” approach, China Life is committed to eliminating financial knowledge gap caused by age or language vulnerability, refining services for the mentally/physically disabled, helping the financially vulnerable acquire protection, etc. We have implemented DEI values (Diversity, Equity and Inclusion) from inside the Company to the general public. Such performance earns universal praise from the judge panel. It is a testament to the Company’s dedication to treating customers fairly and alignment with international initiatives. In the future, China Life will continue to advance and work with relevant institutions to promote financial inclusion and strive for SDG “Good health and well-being” and “Reduced inequality,” creating prosperity for all, and become the most trusted and recommended insurance company in Taiwan, as well as a TCF enterprise role model in Asia.
