China Life has long upheld its corporate vision of “care for equality and treating customers fairly”. We strive to protect the rights of our customers and continue to implement financial friendly measures with the aim of improving customer experience. This year, China Life was once again recognized by the competent authority in the “TCF performance assessment” and ranked top 25% in the industry for the fourth time. Since the establishment of the assessment conducted by the FSC, only the few in the insurance sector can be top performers every year.
