Is your neighbor, friend, family member, or colleague a new resident? According to National Immigration Agency, as of April, 2023, there are more than 580,000 new residents in Taiwan. If children of new residents are added in, the actual figure will exceed 1 million, accounting for 6% of total population.
According to “Survey of New Residents' Living Needs” conducted by the Ministry of the Interior, new residents’ Chinese listening and speaking are better than reading and writing. Therefore, when providing services and information to new residents, using mother tongue, audio, or video is better than written words. China Life works with “New Residents Family Growth Association” to provide interpretation service in 9 languages, including Burmese, Korean, Japanese, Thai, Pilipino, Malay, Vietnamese, Indonesian, and English.
China Life strives to cater to the needs of a diverse society and become the first in the life insurance industry to provide multilingual interpretation service, eliminating communication barrier for new residents when accessing information regarding finance and insurance.
